Managing Office Distractions
Posted on : 26-05-2008 | By : admin | In : Management, Tips
Knowingly or unknowingly a major portion of office time is distracted by some simple but common things which include mails, phone calls, visitors, tedious paper works, document searching, noise, meetings, expectations, doubt clearing, etc. This is always better to have some idea to manage these office distractions.
Tags: Customer Service, Environment- First, organize and place every thing in right places. One who needs a thing must have access to it nearly and swiftly.
- Develop a routine time management procedure considering your peak and off-peak office hours. Be strict with the time you allocate for things like mail checking, replying mails, employee checking, meetings, etc.
- Arrange a good telephone operator-cum-customer service person who deals with all/most calls from outside and route only the needed ones to right person.
- Similarly arrange a front office executive to receive and help all visitors and to route only qualified ones to right person.
- File handling is a serious issue. A manager must make sure that all files are properly classified and filed. In short no too much papers/files around the desk. It is always better to have your files digitalized.
- Limit the noise and environmental hindrances. Make sure that your employees are perfectly positioned (in rows or in cabins) and there is not much factors to distract them like low light, glare, hot/cold conditions, machine malfunctioning, constant sound from machines/instruments, dust, etc.
- Keep all things simple; simple lists, simple forms, simple routine, etc. Remember – the best way of doing complex things is to split them to simple ones.


